Shipping

Discreet Delivery

We are committed to providing our customers with 100% discreet delivery at all times. Your products will be delivered to you discreetly packaged and will not show any of Saucy Secrets sender details. The exterior of your package will not include references to adult products.

The only details to be included on the packaging will be the recipients details and the senders details. The senders details will be marked as coming from "SS Online", there will be no mention of saucysecrets.com.au on the parcel so you can be assured that your co-workers, parents or partners will be none the wiser!

Email Notifications

You will receive an email when your payment transaction has been approved and another when your order leaves the warehouse.

Same Day Dispatch

All orders are sent out via AUSTRALIA POST.

If your order is placed before 2.00pm Monday-Friday (Brisbane AEST), your order will be dispatched on the same day (excluding orders placed during public holidays). If you've missed the 2.00pm cut off time, or for reasons your order was not able to be dispatched on the same day, rest assured your order will be dispatched on the next working day.

Please Note: For quickest delivery from time of placing your order, we recommend placing your order using our 'Credit Card' payment option. Orders will only be dispatched once we receive your payment. 'Credit Card' payments are instant.

For urgent orders, we highly recommend contacting our friendly customer service team for assistance. Please find our contact details here.

Delivery Time Frames

Regular Parcel Post: 3-5 working days

Express Post: 1-3 working days

Deliveries outside of metropolitan areas may take longer.

We cannot be held liable if your parcel is lost or stolen from your property. However, we will assist to rectify any delivery issues with the postal service.